01Can you continue to service me if I move abroad?+
Ask before you move. Some providers keep the account open and others restrict servicing. The answer depends on the scheme and on the destination.
02Can I continue contributing?+
Contribution rights can depend on residence, employment and the scheme rules. Ask the administrator. This page does not set out limits for any country.
03Can my employer continue contributing?+
Employer payments can stop or change when payroll, employment or the country of work changes. Confirm it with HR and with the scheme.
04What investment options are available?+
Ask what you can hold, who chooses the investments, and whether those options change if you become non-resident.
05What are the total charges?+
Ask for administration, investment, advice, transaction, currency and withdrawal costs together. This page does not publish figures.
06What benefits or guarantees apply?+
Ask which benefits are contractual and which depend on investment values. A label such as “defined benefit” is a prompt to read the rules, not a description of your entitlement.
07When can benefits be accessed?+
Access depends on the scheme rules and on the law that governs them. Ask for the normal access point and for any early-access limits. This page does not state an age.
08What withdrawal options exist?+
Ask whether lump sums, partial withdrawals, drawdown-style income or a contractual income are available, and on what conditions.
09Can income be paid overseas?+
Ask whether the provider will pay to an account in another country, and what evidence of residence they need.
10In which currencies?+
Ask which currencies can be used for contributions, investments and income. Holding a currency and being paid in it can be different.
11What happens if I move again?+
A provider that can serve one destination may not serve the next. Ask what would be reviewed if residence changes a second time.
12Can I transfer the pension?+
Ask whether a transfer is possible. Possibility is not a reason to transfer. The useful question is what would be surrendered.
13What would I lose by transferring?+
Ask specifically about guarantees, survivor benefits, protections and any feature that exists only inside the current scheme.
14Are there transfer-out charges?+
Ask for exit charges and for any cost that appears only if you leave. Get them separately from the ongoing cost of a new arrangement.
15What survivor benefits exist?+
Ask what, if anything, is paid to a spouse, dependants or other nominees, and whether the scheme or a trustee has discretion.
16How are beneficiaries recorded?+
Ask whether the scheme uses a nomination, an expression of wishes, or both, and when the form was last updated.
17What reports will I receive?+
Ask for a sample: contributions, value or promised benefits, charges, and any projected income. Projections are illustrations, not outcomes.
18What tax documents are produced?+
Ask which statements the provider issues and which country they are designed for. You may still need local advice on how to report them.
19Can an external adviser access the account?+
Ask whether a qualified adviser can receive information or give instructions, and what authority the scheme requires.
20Which legal entity administers the pension?+
Ask for the scheme administrator and the legal entity, not only the employer or brand name on the statement.